SHIPPING POLICY

1. Processing Time: Orders are typically processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed the next business day. During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods and Rates: We offer a variety of shipping options to meet your needs. Shipping rates are calculated based on the weight, dimensions, and destination of your order. Available shipping methods include:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

3. Shipping Destinations: We currently ship to addresses within internationally. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

4. Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Delivery Issues: If you experience any issues with your delivery, such as missing or damaged items, please contact our customer service team at Customer Service hibalogy.sf@gmail.com within 7 days of receiving your order. We will do our best to resolve the issue as quickly as possible.

6. Address Accuracy: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

7. Shipping Delays: While we strive to meet the estimated delivery times, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your understanding and patience!